On that bright Tuesday morning, I was a project manager working on a project for tenants in the building – I was based in the home office of the large A/E firm I worked for, but I went down there for meetings from time to time, and we could see the building across the Cemetery from the office.
My consulting team had been doing customer service interviews in the
newly completed offices, talking to all those people just the Thursday and
Friday before. They had all just moved in and were just getting their family
photos and mementos set up in their offices.
Shortly
before 9am I'd gotten a call at my office.
Our program manager said, "Jim, I don't know if your team is
scheduled to be down here today, but they're not letting anyone in, and they
won’t tell me why. If your guys are headed down, tell them to come on back." It would be four hours before I heard that our PM was safely back at the office.
We didn't have
anyone on the way down, fortunately - and we got started on our normal daily
routines.
Then we
started getting the news, and everything changed.
My team was
pretty heartbroken and devastated when they learned about what had happened to
all those people they had just met.
Today, I’ll
remember my team from that project – and more importantly, those people we lost.
We’re all on
a journey. Be mindful of others today.
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